Castle Hill   |   Rouse Hill   |   Leppington

Privacy Policy

Muslim Cemeteries and Funeral Services Limited (MCFS) values and is committed to protecting your privacy.

MCFS collects and handles personal information in accordance with the Cemeteries & Crematoria Act 2003, the Privacy and Data Protection Act 2014 (Vic) (“PDP Act”) and the Health Records Act 2001 (NSW).

We may update this website privacy statement and our privacy policy from time to time. Any changes to this privacy statement and the privacy policy will be published on this website.

This privacy statement does not apply to any external websites that are linked on the MCFS website or which you may access through the MCFS website. We are not responsible for the privacy practices or content of external websites operated by third party organisations including those websites you need to access for purposes associated with your use of our website or services, for example, on-line event booking which is done through a third party organisation on our behalf. When you visit or are directed to other websites through the MCFS website, we recommend you read the privacy statements or policies of these websites before providing personal information.

Personal information we may collect

We may collect personal information that you choose to give us, or which may be required to access a service.

Examples of personal information we may collect include: Your name, address, phone number and email address. This information may be collected via on-line forms, event registrations, email, newsletter and blog subscriptions.

Whenever we ask you to provide personal information for other purposes, we will provide you with notice specific to that collection.

We will only disclose your personal information for the reason it was collected, or for a related purpose that you might reasonably expect us to use it for.

For further information on how we handle your personal information, please refer to our general privacy policy.

Collection of web analytics data

We use Google Analytics software to collect information about your interaction with our website. When you visit our website, your web browser automatically sends certain information to Google Analytics. The information collected includes:

We have enabled IP anonymisation, which means that when Google Analytics receives IP addresses, it is then anonymised. You can find more information about IP anonymisation, or how Google Analytics collects and processes data here.

Use of web analytics data

We use the web analytics information provided by Google Analytics for statistical purposes, such as to analyse, measure, and report on data about our website traffic and visits. This information helps us understand general user trends at an aggregate level, and improve our website, content, and user experience.

We may also use this information for security audits to protect against threats from hackers or other security purposes.

We do not use this information to identify you or match it with any other personal information that we may collect from you, unless required to do so as part of an internal investigation or for a law enforcement-related purpose, in accordance with the PDP Act.

Your site visit data is collected under the authority of Information Privacy Principle 1.1 of the PDP Act for the purposes stated above.

Disclosure of web analytics data

We do not otherwise use or disclose your site visit data to third parties without your consent, unless we are required or authorised to do so by law. In the event of an investigation into suspected unlawful or improper activity, a law enforcement or government agency may use its legal authority to inspect our web server’s records (e.g. in relation to hacking or abusive messages).

Third party tools

We use third party tools to send email campaigns to our subscribers. You can unsubscribe by clicking unsubscribe link on the footer part in each of our emails or contact us on our web form

Use of cookies

Cookies are small files that are transferred to your web browser when you visit a website. These files contain certain pieces of information that help you navigate the website efficiently. Cookies are used to save information about your interaction with a website – for example, your login details, preferences, and how and when you use a website. They cannot be used to run programs or deliver viruses to your computer.

Our website uses session cookies which are stored in temporary memory and are not retained after you close the browser session. Google Analytics may also set or collect first-party cookies to collect information on website usage statistics.

Social media

We use Facebook, Twitter, Linkedin and Instagram to communicate with the public about our work. We may collect any personal information that you provide us via social media under section 8C of the PDP Act, for the purposes of engaging and consulting with the public. Any personal information we collect via social media will be handled appropriately and in line with our general privacy policy.

Access and Correction

You may request access to, or correction of, documents that contain your personal information which are in our possession. For information on how to make a request for access or correction, please contact us via the details below.

In some cases, requests for access or correction will be handled in accordance with the Freedom of Information Act 1982 (NSW).

Contact us

For further information about this privacy statement or how we handle personal information, please contact us: